Privacy Policy

What We Collect

We collect information you provide directly to us, such as your name, work email, company name, and any details you submit through demo request forms, onboarding conversations, or support communications.

When organizations use Arcive, we may also process information from connected tools and internal company sources in order to provide Arcive's search, discovery, and workflow features.

How We Use Information

We use information to:

• respond to demo requests and customer inquiries
• operate, maintain, and improve Arcive
• provide product features and customer support
• protect the security and integrity of our services
• comply with legal obligations

How We Share Information

We do not sell personal information. We may share data with trusted service providers that help us host the product, send emails, store data, or support operations. We may also disclose information if required by law or if necessary to protect our rights, users, or services.

Retention and Security

We retain information for as long as needed to provide our services, support customer relationships, and meet legal or operational obligations. We use administrative, technical, and organizational safeguards designed to protect customer data and support secure operation of Arcive.

Organization Offboarding and Data Deletion

If an organization decides to stop using Arcive, we will delete the organization's data from Arcive as part of the offboarding process, including data ingested from connected sources, subject to any limited retention required by law or temporary backup and recovery processes.

Cookies and Similar Technologies

We keep tracking on this site to a minimum, and nothing optional runs unless you allow it.

• Essential.We store your cookie choice in your browser's local storage so we do not ask on every visit. It records only that choice and the date you made it, and is not used to identify you.
• Analytics and marketing. These run only with your permission. At present, we do not use any analytics or marketing tools on this site. If we add one, we will name the provider here and ask for your permission again.
• Third-party resources. Fonts are served from our own domain, so visiting this site does not send your information to font providers.

You can change or withdraw your choice at any time: Cookie settings.

Your Choices

If you would like to access, correct, or delete information you have shared with us, contact us and we will review your request in line with applicable law and our contractual obligations.

Contact

For privacy-related questions, please contact [email protected].